Terms and Conditions

Effective Date: 01/05/2025

Welcome to dl-demo-com.synapseteam.agency (“Site”). These Terms and Conditions (“Terms”) govern your access to our website and your purchase of digital software licenses from Digital License OÜ (“we”, “us”, or “our”). By using this Site or placing an order, you agree to these Terms.

1. General Information

Digital License provides genuine software licenses, including Microsoft Windows, Microsoft Office, Windows Server, and other digital software products. All products are delivered electronically to the email address provided during checkout.

2. Products and Digital Delivery

  • Products sold on this Site are digital software licenses intended for download, activation, and use according to the software publisher’s terms and specifications.
  • After successful payment, your license key and relevant installation or download instructions are sent to your email address.
  • Delivery is usually instant. In rare cases, delivery may take up to 24 hours due to order verification, technical checks, or high order volume.

3. Pricing and Payment

  • Prices may be displayed in multiple currencies depending on your location or selected currency.
  • We reserve the right to update product prices at any time without prior notice.
  • Accepted payment methods include Stripe, Wise, and any other payment options shown at checkout.
  • By completing an order, you agree to pay the total amount displayed at checkout.

4. License Activation and Use

  • Each license is valid for the number of devices, users, or activations stated on the product page or order details.
  • Customers are responsible for following the provided instructions when installing and activating the software.
  • Misuse of license keys, including installation on more devices than permitted, may result in activation failure, deactivation, or license termination by the software publisher.

5. Refund Policy

Due to the nature of digital goods, delivered software licenses may be non-refundable once accessed, delivered, or activated.

Refunds may be issued only where:

  • The license key cannot be activated, and we are unable to provide a working replacement.
  • The issue is reported within the applicable refund period stated in our Refund & Return Policy.

Please review our full Refund & Return Policy for detailed information.

6. Customer Responsibilities

  • You are responsible for checking that the software is compatible with your device, operating system, and intended use before purchasing.
  • You must provide a valid and accessible email address during checkout to receive your digital license and order information.
  • You are responsible for keeping your license key and order details secure after delivery.

7. Intellectual Property

All software names, trademarks, logos, service marks, and brand names mentioned on this Site belong to their respective owners. Digital License does not claim ownership of Microsoft, Windows, Office, or any other third-party trademarks referenced on the Site.

8. Limitation of Liability

We are not liable for:

  • Losses caused by failure to install, activate, or use the product according to the publisher’s instructions.
  • Indirect, incidental, or consequential damages.
  • Issues caused by third-party services, operating system errors, hardware limitations, or software conflicts.

9. Changes to These Terms

We may update these Terms at any time. Any changes will be published on this page, and continued use of the Site after updates are posted means you accept the revised Terms.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Estonia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Tallinn, Estonia.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Digital License OÜ
Email: development+65557@synapseteam.com