Shipping Policy

Effective Date: 05/05/2023 Thank you for choosing Digital License. This Shipping Policy explains how digital software licenses purchased through dl-demo-com.synapseteam.agency are delivered. Because we sell digital products only, no physical shipping is required. By placing an order on our website, you agree to the terms outlined below.

1. Digital Delivery

Delivery Method

All products sold by Digital License are delivered electronically via email. We do not ship physical products.

Delivery Time

Most software licenses are delivered within 5 minutes after payment has been successfully confirmed. In exceptional circumstances, delivery may take up to 24 hours due to order verification, high order volume, or temporary technical delays.

Worldwide Delivery

Our digital software licenses are available to customers throughout the United States and worldwide. Orders can be placed online 24 hours a day, 7 days a week.

Order Confirmation

After your purchase has been completed, you will receive an order confirmation email containing your order details. Please retain this email for your records.

2. Delivery Support

Email Delivery

If you have not received your software license within 24 hours, please check your spam or junk folder before contacting us. If the email is still missing, our support team will be happy to assist you. Please ensure that the email address entered during checkout is correct. Digital License cannot be responsible for delivery issues caused by incorrect or inaccessible email addresses provided by the customer.

Order Verification

To help prevent fraud and unauthorized transactions, certain orders may require additional verification before delivery. When this occurs, delivery may be temporarily delayed until the verification process has been completed.

3. Customer Support

If you have any questions regarding your order or need assistance with delivery, activation, or installation, you can contact our support team by email or live chat. We are committed to providing prompt and professional assistance.

4. Changes to This Policy

Digital License reserves the right to update or modify this Shipping Policy at any time. Any revisions will be published on this page together with the updated effective date. Continued use of our website after changes have been posted constitutes acceptance of the revised policy.

5. Contact Us

If you have any questions regarding this Shipping Policy or the delivery of your order, please contact us: Digital License OÜ
Email: development+65557@synapseteam.com