Privacy Policy
Privacy Policy
Effective Date: 01/05/2025 At Digital License (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit or purchase from dl-demo-com.synapseteam.agency (the “Website”).1. Information We Collect
We may collect different types of information when you browse our Website or place an order, including:- Personal Information: Your name, billing details, email address, telephone number, and payment-related information required to process your order.
- Technical Information: Your IP address, browser type, operating system, device information, cookies, and website usage data.
- Purchase Information: Products ordered, payment status, invoices, order history, and digital delivery details.
- Communications: Messages, emails, support requests, reviews, or other correspondence you send to us.
2. How We Use Your Information
Your information may be used to:- Process and deliver your software licenses and digital products.
- Provide customer support and respond to your questions.
- Issue invoices, order confirmations, and transactional emails.
- Improve our Website, services, and customer experience.
- Detect fraud, prevent unauthorized transactions, and maintain website security.
- Send promotional communications where permitted by law and in accordance with your preferences.
3. Sharing Personal Information
We never sell your personal information. Where necessary, we may share limited information with carefully selected service providers that help us operate our business, including:- Payment service providers (such as Stripe and Wise).
- Website hosting and email service providers.
- Digital order fulfillment systems.
- Fraud prevention and security partners.
4. Data Retention
We retain customer and order information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records, unless you request deletion where permitted by applicable law.5. Your Privacy Rights
Depending on your country or region, including the European Economic Area (EEA), you may have the right to:- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data where legally applicable.
- Object to or restrict certain processing activities.
- Withdraw consent where processing relies on your consent.
6. Cookies
We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings, although some features of the Website may not function correctly if cookies are disabled.7. External Websites
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites and recommend reviewing their individual privacy policies before providing any personal information.8. Data Security
We use appropriate technical and organizational measures to protect your personal information, including secure hosting, encrypted connections, and industry-standard security practices. While we work to safeguard your information, no online transmission or storage method can be guaranteed to be completely secure.9. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or regulatory requirements. The latest version will always be available on this page together with the updated effective date.10. Contact Information
If you have questions about this Privacy Policy or how we process your personal information, please contact us: Digital License OÜEmail: development+65557@synapseteam.com
